WHBMP

Twilio WhatsApp Notifications

Free

Addon for WHBMP - Web Hosting Business Management Platform · By WHBMP · Version 1.1.0

Send WhatsApp messages to your clients through Twilio's WhatsApp Business service: a new order, a paid invoice and invoice reminders, using content templates approved by Meta.

What it does

  • Sends on events: order created, invoice paid and invoice reminders. The reminder can also be sent by hand from an invoice.
  • Uses your approved templates: map each event to the Twilio Content SID of an approved template, and WHBMP fills in the details.
  • Logs every message with Twilio's own answer if it failed.
  • Test button: send a test and see the real response.

Setting up

  1. In Twilio, enable WhatsApp, get your content templates approved, and copy your Account SID and Auth Token.
  2. In WHBMP, open Plugins > Twilio WhatsApp and enter them with your WhatsApp sender number.
  3. Enter the Content SID for each event and turn it on.

Good to know

  • You need your own Twilio account, a WhatsApp sender and templates approved by Meta.
  • Only one WhatsApp provider (MSG91, Twilio or Meta) should be active at a time.
  • Clients need a phone number on file to receive a message.
  1. 1

    Make sure your WHBMP installation has an active license.

  2. 2

    In your WHBMP admin, go to Addons → Browse.

  3. 3

    Find Twilio WhatsApp Notifications and click Install, then Activate.

  4. 4

    Open the addon's settings from the Addons page to configure it.

Version 1.1.0 · Oct 20, 2026

New Features

  • Translated screens: The screens of this plugin are available in Spanish, German, French and Arabic, following the language each staff member chooses in the admin portal (and the language of the client for client-facing pages). Arabic is shown right to left.

Notes

  • Translations: The translations are a first draft written by machine. They are part of WHBMP 2.18.0; on an older WHBMP the screens stay in English.

Version 1.0.0 · Oct 9, 2026

New Features

  • Twilio WhatsApp Notifications: Send real WhatsApp utility messages to clients via Twilio — order created, invoice paid, invoice reminders, and more, using your own Meta-approved WhatsApp Content Templates.

Improvements

  • Updates: Installed and updated in one click from the Plugins page, straight from the license store.
Version
1.1.0
Requires WHBMP
1.4.0+
Last updated
Oct 20, 2026
Download size
10.8 KB
Author
WHBMP
Powered by WHBMP