Troubleshooting
Fixes for common problems.
419 Page Expired" when I submit a form
The session or CSRF token did not match. Usually the page was open too long, cookies are blocked or APP_URL is wrong.
Google says "Your Google tag wasn't detected
Analytics' Test your website button often fails when the tag is loaded through Google Tag Manager. Check Realtime instead, and avoid installing the tag twice.
I am locked out of the admin area
The admin address may have changed, your IP may be banned after failed sign-ins, or the license may have lapsed.
I see a blank page or a 500 error
Read storage/logs/laravel.log, check folder permissions and the PHP version and extensions, then clear the caches.
The CAPTCHA widget is not showing
You saved your Turnstile, reCAPTCHA or hCaptcha keys but no box appears. Usually the provider was never activated, or you are looking at the admin sign-in.
The cron job does not seem to run
No reminders, suspensions or updates happen. Check the command, the PHP binary and the user the job runs as.
The sidebar dropdowns are all open and buttons do nothing
On nginx or CloudPanel the Livewire script returns a 404, so menus and tabs do not work. Add a fallback to the static-file rule.